Mobile Utilities

I have been thinking a lot about the concept of a "mobile utility". I think Blackberry e-mail is a great example: once you have set the service up, you just wait and your e-mail just comes to you, alerts you through vibration and maybe some lights on the phone, you click on it and you see it. Why can't more things be like that? We have been experimenting at MobileAware with the notion of taking airline check-in to the level of "utility". Same deal as with email, with a bit of set-up, the expectation is that when you are due to check-in, the service would complete 99% of the check-in process for you and send a text asking you to confirm.

(by the way, I am reviving the blog after almost a year of disuse) - let me know if the content is interesting