Friday, August 21, 2009

Core investment theses (IV) - De-verticalization

The fourth and last thesis is the least developed, and one where we are probably less predisposed to play in, because it tends to attract a lot of VC interest with greater relevant expertise and because it can be very capital intensive.

The key argument is that as industries emerge they tend to do so in a vertically integrated fashion and as they mature they tend to de-verticalize. For example, when the beer industry was going through its growth phase, many brewers owned glass-makers because they needed to guarantee supply of glass bottles, and they were also one of the major buyers of glass; however, once the industry matured, they spun out the glass companies since they were no longer core and they depressed their returns on capital.

Closer to the mobile tectonics world, the computer industry grew up highly vertically integrated - notably IBM controlled a vast proportion of that value chain. In some measure, the past 30 years of computer industry innovation can be seen as a gradual de-verticalization of IBM, leading to the emergence of many sub-industries, and emergence of powerful new corporations (Microsoft, Dell, Intel, etc).

Similarly, the mobile industry was highly vertically integrated for many years. The big OEMs did a lot of their work in-house, and the operators also did everything (network, customer care, IT, stores, etc). During periods of high growth and high margins, such as the industry enjoyed for many years, this was acceptable. People like their empires and don't like to let go, and without external pressure they seldom do.

However, as growth in the West stalls or even heads into reverse, and margins also decline, the pressure for de-verticalization will become ever more intense. In addition, the entry of players from the computing world who have already been down this path, and at a time when telephony and computing are rapidly converging, will cause this trend to accelerate.

Examples of de-verticalization abound: from the recent decision of Sprint to spin-off its network operations to Ericsson (a forward looking move in the US, though already old hat in India); through to Motorola's decision to junk its traditional handet OS in favor of 3rd party OS's such as Android (again following from earlier such moves at HTC and others); the emergence of MVNOs (the "virtual" should give us a hint) is another example.

This phenomenon is by no means unidirectional nor inevitable. iPhone is actually driving the process of de-verticalization into reverse, since in that ecosystem, the vendor controls much more of the end-to-end experience than a traditional telecom operator would. Similarly, some operators who had outsourced some activities are realizing that they lost critical control and are bringing them closer to home. However, any industrial theorist who knows their Porter will tell you that the net trend towards de-verticalization is inevitable.

The emergence of 3rd party software platforms - be they OSs such as Windows Mobile or Android, or Appstores/run-time environments such as iTunes, BREW or some emerging efforts to create NAAS (Network as a service) by exposing core applications into a standardized format, will become powerful enablers of the de-verticalization process.

  • By creating mass-market standards they will encourage hardware manufacturers to focus their innovation spending on the machine side now that they no longer need to each build their OS'. This could be particularly powerful for many of the Asian OEMs, who have traditionally been much better at hardware than at software. So we can see that the Android/WinMo set-up could set the stage for Samsung, LG, HTC, ZTE, Huawei to further gain share from other OEMs.
  • The emergence of standards has also famously re-energized the developer community. BREW did so for the CDMA world, through as CDMA is becoming marginalized it lacks the platform for growth. iPhone's development platform has clearly set the app development world on fire. Outside of iPhone, one critical issue is whether RIM, Android and WinMo are truly standards - if they are adapted to each operator or OEM's needs, they may create so many variants that they bring us back to the bad old days of multiple Java builds
  • Software-defined radio, such as Vanu Inc, could also be interesting, by enabling the replacement of dedicated network hardware by a combination of software platforms and standardized hardware.

As mentioned, we have not even begun to articulate how we will play in this space. There are many big boys with limitless pockets playing in these games. However, we think that as this trend advances it will enable the emergence of some very exciting niches that can lead to VC level returns.

2 comments:

Bruno Crespo said...

I think you are wrong in the main thesis and in the arguments.

I believe you are wrong in the main thesis because there is not a universal trend
toward de-verticalization. There are industries and there are times. There are examples
in both directions. Ikea gets an important position with a highly vertical integration
model. oracle tries to verticalize itself going from a one-product position
(Oracle RDBMS) to have products in application servers, integration middleware,
bussiness intelligence, developer tools, virtualization, operating systems, and
after the Sun adquisition, also hardware. An small example in Spain: Imaginarum.
One more instance, after Jobs comeback to Apple the company follos the path of
verticalization: from hardware to operating systems, application, gadgets
(iPod-iPhone), and to retail shops.

Also, using IBM as an example of de-verticalization is plainly wrong. IBM is the
model of a vertical company. IBM works in basic science of solid state materials,
it develops silicon technology, builds hardware from smart cards to mainframes,
develops software across all the value-chain excep the last level: operating
systems (AIX, z/OS), database (DB2), application servers (Websphere, CICS),
integration middleware (MQ-Series), it has service bussiness in all these
markets and at the application level (ERP, CRM's).

So, the process that you describe with IBM is not de-verticalization, it is
de-monopolization. An the companies that erode the IBM market are also highly
vertical (Sun, HP), or are now trying to be (Microsoft, Oracle).

What is more, you see Android as a de-verticalization process, but you should
keep in mind that for Google this is rather a verticalization process: it lets Google
go up in the value chain, from the search engine, to the operating system and
browswer that people use to access the search engine.

And last but not least: using a regulatory imposition (MVNO) as an example of
market force is completely out of place, too much for me, sorry!

I think that the players in mobile market will concentrate in their core bussiness
and give up complements to others, but every player will try to dominate the
value-chain from begin to end. An example is Google: it begins with the
search engine and now it tries to dominate the data (Google books, Youtube),
the infrastructure (Datacenters), the applications (search engine, gmail,
Google office), the pipes (fiber up to the carriers) and now the access device (Android). It's not a
de-verticalization process, it is Google going vertical and reducing the mobile carriers
to just being the pipe between Google's fiber and Google's Android.

Dominic Endicott said...

Bruno - first of all thanks for your very thoughtful comment.

(1) I would agree that de-verticalization is not a universal trend. However, I think that the history of business tends to show a secular trend in this direction, under the pressure for ROE.
(2) The point I was trying to illustrate with IBM is that 30 years ago IBM = The Computer Industry. Over the past 30 years a number of functions that IBM used to do (OS software, storage, applications, servers) have become standalone industries, even if IBM may have remained vertically integrated (and even increased its degree of integration by moving into services). So the point is that IBM is no longer The Computer Industry, and that the industry is highly de-verticalized.
(3) The point about Android is that by releasing OEMs from focusing on OSs, it will spur an intensification of competition above and below, much like the Wintel alliance did. This is consistent with Google pursuing perhaps and integrated wireless strategy - which will be the subject of another blog.